Travel

Check out Tokyo cafe where customers are served by ROBOTS

Dawn Avatar Robot Café 2 (Medium)

The Dawn Avatar Robot Café in the Nihonbashi Honcho area of Tokyo is staffed entirely by disabled and housebound people who remotely control robots that serve customers

A café located in Japan has garnered the interest of tourists due to its unique feature of exclusively serving food and beverages through robotic means. The integration of technology in our daily lives has become increasingly prevalent, ranging from the utilization of artificial intelligence in professional settings to the implementation of robot delivery services for food items.

In line with this trend, tourist destinations have also sought to incorporate novel elements into their offerings. Japan is renowned for its distinctive café culture, which includes establishments featuring puppies and cats, as well as maid cafes.

Dawn Avatar Robot Café 3 (Medium)
Customers love the cafe’s robots and the way they employ those with disabilities (Image: Dawn Avatar Robot Café)

One particular establishment has successfully merged technology and the ambiance of a café to provide patrons with a futuristic encounter that transports them from the year 2023 to the year 3023. Located in the Nihonbashi Honcho district of Tokyo, the Dawn Avatar Robot Café boasts an entirely robotic staff. Online platforms have been abuzz with praise for this delightful café, with @wheretofindme showcasing the delectable cuisine and beverages being served at the tables.

However, this cafe possesses an additional dimension in that the robot waiters and staff are operated from a remote location “by individuals with medical or physical impairments who are unable to physically attend work but desire to maintain social connections”. Consequently, it provides an opportunity for those confined to their residences to engage in employment. Is this not an exceptional concept? According to reports, there are a total of 70 staff members who function as robot pilots, responsible for delivering food and beverages to patrons, taking orders, and welcoming vacationers.

A travel influencer, Maz Green, who goes by the handle @wheretofindme, recently shared her experience on TikTok and Instagram. Her videos garnered widespread attention, receiving thousands of likes, as she showcased a cafe in Tokyo.

Dawn Avatar Robot Café 1 (Medium)
The robots are controlled by people with medical or physical limitations who cannot come into work (Image: Dawn Avatar Robot Café)

During her visit, Maz ordered a juice and a cup of tea, and was served by technologically advanced robotic waiters. She expressed her admiration, stating, “This Tokyo cafe is truly futuristic and cool. However, what sets it apart and makes it a must-visit destination is that the robots are remotely controlled by individuals with disabilities who are unable to physically attend work but still desire to remain connected to society.”

“Shaping a more inclusive future this is Dawn Avatar Robot Cafe.” In the background the cafe seemed huge and open with high ceilings and an industrial, but clean modern style.

In the TikTok caption, Maz added: “Getting served by robot waiters was definitely one of the craziest things I experienced in Tokyo! A futuristic and wholesome concept, add this unique cafe to your Japan bucket list.”

While on Instagram she said: “Getting served by robots in this futuristic cafe in Tokyo! A place which champions inclusivity, these robots are controlled remotely by people with disabilities who can’t physically come in to work but want to stay connected to society. I loved the concept and had such lovely conversations with some of the employees, who could all speak English!”

In the comments, one person said the robots were “kind of cute” while another said it was a “great initiative”. One commenter added: “So instead of robots taking human jobs, it’s robots creating human jobs. That’s beautiful.”

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